Question 1

What is a fundraising microsite?

Accepted Answer

A dedicated mini-website for your cause that hosts multiple campaigns—raffles, auctions, event pages and donations—under one branded hub with live totals and shareable links.

Question 2

Can we use our own domain or subdomain?

Accepted Answer

Yes. Point a custom domain or subdomain to your microsite and keep full branding control including colours, logo, imagery and navigation.

Question 3

Can we add sponsor logos and pages?

Accepted Answer

Yes. Showcase sponsor logos, add blurbs and link to sponsor pages. You can also feature top teams, items or prizes on the homepage.

Question 4

Do you support leaderboards and messages?

Accepted Answer

Yes. Enable team and individual leaderboards and display supporter comments and words of encouragement to boost momentum.

Question 5

How quickly can we launch?

Accepted Answer

Most organisations can go live within 10 minutes—set up your account, connect Stripe, add branding and publish your microsite.

Question 6

How fast do we get paid?

Accepted Answer

Payouts are made directly to your Stripe account. You can view live balances and download statements in your dashboard. Payout timing follows your Stripe payout schedule.

Question 7

Do you charge credit card fees?

Accepted Answer

No. Our model absorbs card processing so 100% of each donation or ticket price reaches your cause.

Question 8

Can we export data for CRM and accounts?

Accepted Answer

Yes. Export CSV/XLSX for donors, transactions and campaign performance with filters by campaign, team and date range.