1. Purpose and Principles

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At FundraisingSolutions.co, our mission is to help charities, schools, clubs, and community organisations raise more — transparently, securely, and ethically. We are committed to the highest standards of integrity, fairness, and accountability in every aspect of our business. This policy sets out the principles that guide our conduct as a fundraising technology provider.

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2. Transparency and Integrity

· We operate a zero-fee model, meaning 100% of each donation or ticket sale goes directly to the fundraising cause.

· Our platform clearly displays any processing or third-party costs (e.g., Stripe fees) where applicable.

· We never engage in misleading or deceptive marketing practices.

· All campaign information must be accurate, respectful, and approved by the fundraising organisation.

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3. Compliance and Legal Responsibility

· FundraisingSolutions.co complies with all relevant Irish and UK laws, including:

o Charities Act 2009 (Ireland)

o Data Protection Act 2018 / GDPR

o ComReg Code of Practice for Premium Rate Services (for text-to-donate)

o Anti-Money Laundering (AML) and Counter-Terrorism Financing regulations.

· We only work with legitimate fundraising entities and reserve the right to request documentation proving charitable status or authority to fundraise.

· All funds raised are processed securely via Stripe, ensuring compliance with financial and data security standards (PCI-DSS)

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4. Ethical Fundraising Standards

· All fundraising activities hosted on our platform must be conducted in a way that respects dignity, equality, and inclusivity.

· Campaigns must not promote or be associated with:

o Discrimination, hate speech, or harassment.

o Political or extremist causes.

o Illegal activities or organisations.

o Misrepresentation of beneficiaries or outcomes.

· We encourage fundraisers to use positive, truthful storytelling and to obtain consent from anyone featured in campaign materials.

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5. Data Protection and Privacy

· We adhere strictly to the General Data Protection Regulation (GDPR) and Data Protection Acts.

· Personal and financial data are stored and processed only as necessary for the operation of the platform.

· We never sell, rent, or share user data with third parties for marketing or profit.

· We ensure that all partners and subcontractors handling data comply with equivalent privacy standards.

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6. Conflict of Interest and Independence

· Our employees, contractors, and partners must disclose any potential conflicts of interest.

· Decisions relating to platform operations, approvals, or featured campaigns are made impartially and without favouritism.

· We do not accept payments, gifts, or incentives intended to influence business decisions or the visibility of campaigns.

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7. Environmental and Social Responsibility

· We strive to minimise the environmental impact of our operations, including through sustainable digital hosting and paper-free communications.

· We encourage charitable causes that contribute positively to society and wellbeing.

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8. Reporting and Accountability

· Any stakeholder — including users, charities, and donors — can raise an ethical concern by contacting ethics@fundraisingsolutions.co.

· All reports will be reviewed confidentially and investigated promptly.

· Breaches of this policy may result in suspension or removal of a campaign or user from the platform.

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9. Review and Updates

This policy is reviewed annually or whenever there is a significant change in legislation, business practice, or industry standards.

 

FundraisingSolutions.co Ethics Policy — Version 2.3 Effective Date: May 2025